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When something goes wrong with a computer or laptop, the untrained eye can find the thought of IT repair overwhelming and daunting. Whether it’s a computer problem you hope will be a quick fix, or a more significant issue that could lead to extensive downtime, IT repair is something that can lead to serious inconvenience. Regardless of the operating system or whether you’re experiencing software or hardware issues, there are some things you can do to prepare for IT repair that will minimise downtime and keep your information safe.
When your computer misbehaves, it’s useful to know how to troubleshoot problems yourself. That way you won’t have to run to the computer repair store for every issue that arises. There are a variety of things that could be going wrong with your computer, but you can usually track down and fix the problem on your own. Reboot your computer. It may seem like a simple suggestion, but rebooting your computer will fix many of the problems you may be having. Press the Power button or use the Shut Down command to safely turn the computer off. If the computer is not responding, press and hold the Power button for about five seconds to force the computer to power off.
Keep in mind, with Windows 10 there are two kinds of applications, traditional desktop ones and modern Windows Store apps. You’ll see both kinds in the modern Settings app’s Apps & Features page. But for non-Store apps, Control Panel opens, where you can uninstall good old desktop programs. In either, you can sort by size, date installed, or name, or search for a particular app. One reason removing apps helps performance is that many programs load processes at boot time and take up valuable RAM and CPU cycles. While you’re in the Programs and Features section of Control, you can also click Turn Windows Features On or Off and scan the list to see if there’s anything you don’t use. For more help on what to remove, read How to Rid a PC of Crapware.
Some networking features are useful: Windows 10 will use the ONVIF standard to connect to wired and wireless IP cameras on your network. Once connected they will be available through the Windows camera app, for snapshots and recordings. Microsoft is providing updates that help with Windows’ graphics and modern GPUs. You can now see the GPU temperature in Windows’ Task Manager with discrete GPUs that use a 2.4 or higher WDDM driver. If you’re not sure if you have the right driver version, use ‘win-r dxdiag’ to check. Gamers will find that there are new DirectX 12 features, including DirectX Raytracing tier 1.1, Mesh Shader, and Sampler Feedback.
Use Anti-Virus Protection & Firewall. Anti-virus (AV) protection software has been the most prevalent solution to fight malicious attacks. AV software blocks malware and other malicious viruses from entering your device and compromising your data. Use anti-virus software from trusted vendors and only run one AV tool on your device. Using a firewall is also important when defending your data against malicious attacks. A firewall helps screen out hackers, viruses, and other malicious activity that occurs over the Internet and determines what traffic is allowed to enter your device. Windows and Mac OS X comes with their respective firewalls, aptly named Windows Firewall and Mac Firewall. Your router should also have a firewall built in to prevent attacks on your network.
The output tip needs to match. There are many types of tips. There is the traditional barrel tip which is a simple barrel shape connector with a hole in the middle. These are measured in the form of 5.5mm x 2.5mm which us the external and internal diameter of the tip. These need to match or else the connector will not fit or will be too loose. Some chargers have a small pin in the centre and some manufacturers (HP and Dell) that have what is known as a smart tip, where there is some electronics in the tip which is used to communicate with the laptop to ensure the correct charger is connected. Whilst these tips are physically the same size, you can not use a Dell charger on a HP laptop or vice versa.
Unlike voltage, amperage does not be exactly matched to your device. You can use a higher amperage charger with a lower-amperage laptop, but not vice-versa. So a 4.5-amp charger will work with a 3.25-amp device, but a 3.25-amp charger won’t power a 4.5-amp device. Keep in mind that it’s sometimes possible to use a lower-amperage charger if the numbers are close enough. However, this is a Very Bad Idea. In the best case scenario, over-power circuitry in the charger will deactivate it. In the worst case, the charger can overheat, permanently burning out the circuitry or even starting a fire.